After the end of the war in Lebanon, a large-scale reconstruction effort was put into action, aimed
at restoring and modernizing the country’s institutions. As part of this program, the need for a full-fledged postal operator was recognized. And so in October of 1998 LibanPost, a privately owned company was given the challenging task of rejuvenating and operating the postal sector in the country.
LibanPost quickly launched a massive rehabilitation program, rebuilding Lebanon's postal infrastructure from the ground up. It also focused on modernizing business methods, as well as integrating the latest in technology to ensure dependable postal and express services at all times. Significantly, it also worked to diversify its business lines with the goal of becoming a "one-stop shop" service provider, fulfilling the everyday needs of both people and businesses, and simply making daily transactions easier.
Fifteen years later, LibanPost's growth has been a resounding success in the postal industry. Despite Lebanon's small population, LibanPost processes over 2000 tons of mail per year in its round-the-clock operating sorting center. It also handles shipments delivery to nearly 2 million addresses every year with 450 postmen, covering distances exceeding 3,500,000 kilometers annually. The company serves 250,000 customers per month through its continuously growing network of 94 post offices in all parts of the country. Its distinctive brand can be found in a wide range of convenient locations that are never far from the consumer in a variety of shopping malls, universities, and large institutions.
Another landmark achievement has been LibanPost's positioning as a formal intermediary between citizens and governmental entities.
Determined in its goal to apply international standards to its operations, LibanPost has also sought and forged collaboration agreements with a number of world-class mail operators such as the French La Poste and Poste Italiane. It has also become a board member of the Postal Europe, with the aim of standardizing regional operations for further improvement of service.
The certification to ISO 9001 standards for Management and Operations crowned LibanPost’s journey of excellence. This success has not gone unnoticed, with LibanPost's persistent efforts gaining it the reputation of an efficient, quality-conscious, and accessible service provider. Throughout its young history, it has won several accolades, including:
- SuperBrand award for Brand Excellence – 2006
- World Mail award for Innovation – 2010
- World Mail award for Transformation – 2010
- Certification to ISO 9001 standards for Management and Operations – 2011
- LebWeb award for the LibanPost’s website – 2012
- Tatweej Academy award for Excellence – 2012
- Best Socially Interactive Platform award for LibanPost’s Facebook page – 2012
- Best Lebanese Corporate Award from the Arab Organization for Social Responsibility – 2012
- ID People - Postal Innovation Award – 2013
- Token of Appreciation- Allianz SNA- 2014
- EuroMed Postal Innovation Award - 2015
Tatweej Academy Award for Excellence - 2016
- World Post & Parcels Award for Innovation - 2016
- World Post & Parcel Award for “Corporate Social Responsibility” - 2018
- UN Global Compact, "SDG Pioneers" - 2018
- Postal and Parcel Technology International for "Service Provider of the year" - 2018
In a country facing many challenges, LibanPost chooses to confront these issues and, through a winning combination of commitment and innovation, turn them into tangible opportunities for growth and development. Indeed, its goal is to become an essential partner that facilitates the day-to-day workings of today's world, determined unceasingly to fulfill every customer's expectation. More importantly, LibanPost aspires to being the right solution, no matter what situation may arise, transforming itself from a simple mail delivery service to becoming an intrinsic part of people's daily life.